Hotline: 01926 842088
support@davisitsolutions.co.uk
support@davisitsolutions.co.uk
info@davisitsolutions.co.uk
On-site response in the event of a critical outage is immediate. Our engineers will stay onsite until the situation is under control even if this is out of business hours.
Replacement kit is available for use during this period at no charge. Loan equipment is also available to bridge the gap between failure and replacement. Laptops, desktops, servers, printers we have every conceivable piece of equipment immediately available.
We manage the entire IT infrastructure including any relationships you have with third parties such as ISP’s or software providers.
We can be contacted immediately by telephone, email, sms, or via our web based call logging system.
We are so confident of the service level we provide that we offer all new customers three months gold service with no commitment at all.
Full customer references provided – call our existing customers up and see how they rate the service they receive.
Replacement kit is available for use during this period at no charge. Loan equipment is also available to bridge the gap between failure and replacement. Laptops, desktops, servers, printers we have every conceivable piece of equipment immediately available.
We manage the entire IT infrastructure including any relationships you have with third parties such as ISP’s or software providers.
We can be contacted immediately by telephone, email, sms, or via our web based call logging system.
We are so confident of the service level we provide that we offer all new customers three months gold service with no commitment at all.
Full customer references provided – call our existing customers up and see how they rate the service they receive.
Gold service support
Gold is the best possible way of ensuring the availability and reliability of your IT environment.
You can concentrate on running your own business without the worries of managing and supporting your own IT infrastructure.
You can concentrate on running your own business without the worries of managing and supporting your own IT infrastructure.
“With Gold service everything is covered..”
Features..
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Immediate remote support
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Immediate onsite support
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One hour onsite response
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Remote monitoring of systems including backups and server health
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Support for entire infrastructure
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Fully managed solution
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Hardware and software at discounted rates
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All engineers are Microsoft certified
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Fixed weekly on-
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Out of hours \ weekend support option
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Access to loan hardware
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Initial three months support provided with no commitment – try it first
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Server updates all applied remotely out of hours -
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Example SBS, SBS+ and Gold customers..
Downloads | useful links
SBS service details
SBS+ service details
Gold service details
How it works...
Fixed yearly fee paid monthly or quarterly with no additional charges.
Onsite call outs and all support time used is included. Twelve month support arrangement with the option to try it first - initial three months support provided with no commitment.
Full customer references available.
Ideal for: Any environment where the IT systems are mission critical. Any number of clients and servers
Onsite call outs and all support time used is included. Twelve month support arrangement with the option to try it first -
Full customer references available.
Ideal for: Any environment where the IT systems are mission critical. Any number of clients and servers